Free Delivery | 0861 999 936 | Authorised Citizen Watch Retailer

Support and Spares


Please note : we do not offer product spares such as straps and batteries on our online store. If you are having problems with a Citizen watch product which you have purchased from the Citizen Watch Shop, please feel free to give us a call and we will assist you as soon as possible. Please remember to quote your Citizen Watch Shop order or invoice number so that we can best assist you ( We do not support products which have not been purchased through ourselves or which have been purchased abroad ). The Citizen Watch Shop is an authorised Citizen watch retailer and not the Citizen South Africa distributor.

If you do require a product manual, spare or a product to be serviced then please find the relevant details below.

To locate a Citizen service centre closest to you please click here or contact : 011 257 6000


Johannesburg
CJR Gift Sales (Pty) Ltd
Block B Tripark
17 Eastern Service Road
Eastgate Ext.8
Sandton 2148
Ph: + 27 11 257 6000
Fax: + 27 11 257 6001
Email: service@cjr.co.za
Kwazulu Natal
Archary's Time Services
151 Musgrave Road
Shop 4b
Cnr Musgrave & Clifton Place
Musgrave
Durban 4062
Ph: +27 31 201 4431
Fax: +27 31 201 4193
Cape Province
On Time Watch Services
Unit 12
Prestige Business Park
Democracy Way (Off Bosmansdam)
Milnerton 7741
Ph: +27 552 8214
Fax: + 27 86 554 9338